US Software & Technology AI / Machine Learning - PPC Market Share Analysis September 2025

Leveraging Adthena’s Whole Market View, this analysis explores recent trends in Google Ads for the US AI / Machine Learning category from the last month. Our Data Analyst, Ask Arlo provides commentary on key findings.

Market Exposure

Share of Clicks for top 10 US Software & Technology AI / Machine Learning brands

Here are the Top 10 competitors in the industry by Share of Clicks for the last month.

Share of Clicks - Last month
Share of Clicks - Last month
Domain Share of clicks
ibm.com 26.2
freshworks.com 14.55
chatgpt.com 11.95
zendesk.com 6.03
chatbot.com 5.08
apple.com 4.85
chatbot.app 4.17
google.com 4.06
claude.ai 3.58
nurix.ai 2.05
others 17.48
  • ibm.com - 26.2%
  • freshworks.com - 14.55%
  • chatgpt.com - 11.95%
  • zendesk.com - 6.03%
  • chatbot.com - 5.08%
  • apple.com - 4.85%
  • chatbot.app - 4.17%
  • google.com - 4.06%
  • claude.ai - 3.58%
  • nurix.ai - 2.05%
  • others - 17.48%

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In the PPC landscape, IBM leads with 26.2% click share, followed by Freshworks at 14.55%. “Others” collectively hold 17.48%, showcasing diverse competition.

Market Exposure

Share of Spend for the top 10 US Software & Technology AI / Machine Learning brands

Curious about your market position? Here you can see the Top 10 competitors in the industry by Share of Spend for the last month. 

Share of Spend - Last Month
Share of Spend - Last Month
Date claude.ai chatbot.com freshworks.com chatgpt.com ibm.com zendesk.com google.com chatbot.app apple.com uniphore.com
2025/09/01 0.36% 5.48% 24.05% 16.8% 25.74% 7.37% 0.73% 2.43% 0.07% 0%
2025/09/02 1.43% 5.12% 20.28% 15.5% 18.18% 7.99% 0.73% 3.35% 10.76% 0%
2025/09/03 4.56% 1.98% 23.06% 17.06% 19.52% 7.87% 3.25% 3.89% 0.09% 0%
2025/09/04 0.22% 9.85% 22.4% 13.68% 19.38% 4.85% 0.76% 4.79% 0.1% 0%
2025/09/05 0.2% 3.57% 19.55% 16.4% 27.48% 4.95% 0.73% 7.12% 4.03% 0%
2025/09/06 4.79% 0% 14.74% 13.44% 29.25% 0.02% 6.24% 3.08% 2.31% 0%
2025/09/07 9.91% 17.28% 11.26% 13.9% 27.27% 6.58% 3.85% 0% 0.13% 0%
2025/09/08 1.62% 7.7% 18.32% 18.38% 19.28% 9.48% 4.77% 2.21% 0.18% 0%
2025/09/09 6.16% 3.63% 18.23% 17.81% 13.25% 8.85% 0.95% 4.13% 7.95% 0%
2025/09/10 6.17% 0% 13.36% 10.16% 21.18% 7.77% 5.68% 8.83% 8.8% 0%
2025/09/11 1.71% 0% 16.67% 10.65% 22.97% 17.03% 8.61% 2.12% 0.13% 0%
2025/09/12 4.18% 1.51% 16.37% 9.04% 23.75% 7.29% 8.87% 6.6% 4.99% 0%
2025/09/13 4.53% 0% 14.15% 9.4% 33.18% 5.9% 3.76% 3.12% 7.13% 0%
2025/09/14 6.79% 1.5% 17.92% 10.75% 24.83% 1.18% 4.94% 2.44% 8.44% 0%
2025/09/15 0.29% 9.15% 28.47% 6.07% 17.47% 9% 2.19% 4.27% 0.23% 0%
2025/09/16 3.82% 1.42% 13.01% 6.21% 17.31% 10.91% 7.08% 1.94% 8.17% 0%
2025/09/17 1.42% 0% 20.37% 22.78% 15.88% 0.11% 6.63% 5.02% 0.18% 0%
2025/09/18 2.03% 0% 17.21% 10.58% 20.03% 6.17% 0.67% 4.27% 0.12% 0.01%
2025/09/19 0.28% 3.4% 17.01% 20.15% 16.5% 2.53% 6.04% 1.35% 9.43% 1.21%
2025/09/20 3.71% 7.83% 24.84% 10.56% 32.46% 0.05% 0.37% 5.07% 0.12% 0%
2025/09/21 0.22% 15.16% 14.97% 7.9% 28.69% 5.01% 0.42% 3.91% 2.94% 0%
2025/09/22 1.87% 4.74% 27.52% 8.47% 17.2% 8.24% 8.73% 5.43% 4.77% 0%
2025/09/23 0.2% 5.31% 12.8% 10.62% 22.66% 10.55% 3.11% 9.12% 0.16% 6.32%
2025/09/24 0.17% 3.6% 9.43% 6.97% 21.59% 9.7% 4.89% 5.51% 2.87% 24.45%
2025/09/25 1.61% 7.14% 14.71% 5.02% 28.16% 10.08% 0.41% 3.74% 3.3% 13.41%
2025/09/26 2.41% 1.39% 8.53% 8.28% 26.44% 13.05% 6.02% 9.23% 0.16% 8.65%
2025/09/27 8.88% 1.07% 7.3% 14.02% 30.62% 4.02% 4.77% 3.11% 2.12% 6.7%
2025/09/28 16.99% 2.68% 11.53% 8.9% 37.63% 1.41% 0.39% 5.94% 3.2% 0.82%
2025/09/29 5.36% 10.51% 10.15% 4.44% 24.05% 9.69% 0.53% 7% 3.49% 0%
2025/09/30 14.07% 13.54% 13.01% 10.37% 7.67% 7.07% 6.94% 2.04% 1.62% 0%
  • claude.ai
  • chatbot.com
  • freshworks.com
  • chatgpt.com
  • ibm.com
  • zendesk.com
  • google.com
  • chatbot.app
  • apple.com
  • uniphore.com

Copyright © Adthena. All rights reserved.

In September 2025, IBM led with consistent high spend, peaking at 37.63 on the 28th. Freshworks and ChatGPT followed, showing fluctuating trends. Claude.ai and Chatbot.com had notable spikes, while Uniphore surged mid-month. The month concluded with IBM maintaining dominance.

Market Exposure

Competitor Count for US Software & Technology AI / Machine Learning

Ever wondered how many competitors you’re up against in your industry? Well look no further, here we can see the number of advertisers bidding over the last month. 

Competitor Count - Last month
Competitor Count - Last month
Date Competitor Count
2025/09/01 1167
2025/09/02 1132
2025/09/03 1199
2025/09/04 1198
2025/09/05 1206
2025/09/06 1141
2025/09/07 1193
2025/09/08 1223
2025/09/09 1227
2025/09/10 1203
2025/09/11 1186
2025/09/12 1166
2025/09/13 1136
2025/09/14 1131
2025/09/15 1183
2025/09/16 1134
2025/09/17 1126
2025/09/18 1087
2025/09/19 1120
2025/09/20 1108
2025/09/21 1114
2025/09/22 1128
2025/09/23 1126
2025/09/24 1178
2025/09/25 1140
2025/09/26 1132
2025/09/27 1095
2025/09/28 1113
2025/09/29 1168
2025/09/30 1144

Copyright © Adthena. All rights reserved.

Advertisers fluctuated throughout September, peaking at 1,227 on the 9th. The month concluded with 1,144 advertisers, reflecting a dynamic landscape.

Campaign Efficiency

Market Loss & Market Gains for US Software & Technology AI / Machine Learning

Here we’re looking at the Top 10 biggest industry movers by market share gains and losses for the last 30 days.

Market Loss & Market Gains - Last month
Market Loss & Market Gains - Last month
Name Market Trend
uniphore.com 3.35%
chatbot.com 1.75%
pearl.com 1.39%
claude.ai 1.17%
chatbot.app 0.93%
google.com -1.14%
replika.com -1.65%
ibm.com -1.79%
chatgpt.com -1.94%
freshworks.com -2.52%

Copyright © Adthena. All rights reserved.

Uniphore.com surged with a 3.35% click share increase, while freshworks.com dropped by 2.52%. Chatbot.com and pearl.com also gained, contrasting declines from chatgpt.com and ibm.com.

Campaign Efficiency

US Software & Technology AI / Machine Learning Share of Impressions

Take a look at the Top 10 competitors in the industry by Share of Impressions over the last month.

Date claude.ai freshworks.com chatgpt.com chatbot.com ibm.com zendesk.com google.com chatbot.app nurix.ai uniphore.com
2025/09/01 0.19% 22.96% 16.77% 3.33% 22.71% 8.15% 0.8% 2.22% 0.01% 0%
2025/09/02 1.24% 19.97% 17.71% 3.27% 18.95% 8.06% 0.81% 2.18% 0% 0%
2025/09/03 4.15% 23.3% 18.02% 1.18% 18.7% 8.33% 3.3% 3.56% 2.53% 0%
2025/09/04 0.11% 21.26% 14.62% 6.85% 19.31% 4.14% 0.81% 4.16% 5.88% 0%
2025/09/05 0.14% 18.94% 17.1% 2.5% 26.53% 5.01% 0.78% 5.36% 5.82% 0%
2025/09/06 4.37% 12.65% 12.82% 0% 27.4% 0.02% 5.97% 2.7% 8.45% 0%
2025/09/07 10.28% 11.15% 15.58% 10.43% 29.4% 6.63% 3.95% 0% 1.41% 0%
2025/09/08 1.5% 17.41% 18.59% 4.09% 19.6% 8.55% 4.83% 2.06% 2.06% 0%
2025/09/09 5.57% 18.47% 19.99% 2.7% 14.56% 9.07% 1.11% 4.06% 0.02% 0%
2025/09/10 5.81% 14.07% 11.58% 0% 22.65% 7.77% 6.11% 8.43% 0.04% 0%
2025/09/11 1.53% 15.1% 11.35% 0% 23.64% 15.52% 8.15% 2.11% 3.54% 0%
2025/09/12 3.87% 16.01% 9.92% 1.49% 25.07% 6.75% 8.62% 6.69% 0.01% 0%
2025/09/13 4.58% 14.52% 10.49% 0% 34.26% 5.82% 3.73% 3.27% 0.08% 0%
2025/09/14 6.36% 17.65% 11.56% 1.08% 25.78% 1.09% 4.93% 2.18% 1.44% 0%
2025/09/15 0.19% 28.13% 6.63% 7% 17.47% 8.93% 2.08% 4.2% 1.92% 0%
2025/09/16 3.74% 12.42% 6.65% 0.98% 16.71% 11.48% 6.56% 1.96% 1.32% 0%
2025/09/17 1.79% 18.02% 22.02% 0% 14.9% 0.07% 5.73% 4.78% 0% 0%
2025/09/18 2.06% 16.93% 10.48% 0% 18.88% 6.17% 0.62% 4.22% 2.83% 0%
2025/09/19 0.21% 17.03% 21.26% 2.77% 15.55% 2.4% 5.5% 1.2% 0.02% 1.19%
2025/09/20 3.46% 23.22% 10.8% 6.11% 29.76% 0.03% 0.34% 4.82% 0.01% 0%
2025/09/21 0.14% 14.29% 7.9% 12.39% 26.82% 5.3% 0.44% 3.73% 0% 0%
2025/09/22 1.96% 25.96% 9.23% 4.02% 16.23% 8.53% 8.59% 5.36% 0.02% 0%
2025/09/23 0.15% 10.97% 10.62% 4.14% 18.36% 9.95% 2.94% 8.28% 0.03% 6.62%
2025/09/24 0.15% 7.98% 7.7% 2.88% 18.28% 9.37% 4.78% 5.04% 0.07% 28.09%
2025/09/25 1.52% 12.4% 5.21% 5.5% 25.06% 9.63% 0.48% 3.44% 0% 13.13%
2025/09/26 2.39% 7.58% 9.09% 0.94% 24.46% 12.83% 6.23% 8.51% 2.1% 8.88%
2025/09/27 8.6% 6.33% 13.84% 0.71% 28.53% 3.74% 4.75% 2.86% 6.89% 6.59%
2025/09/28 18.21% 10.38% 9.05% 1.98% 34.87% 1.34% 0.45% 5.34% 4.91% 0.81%
2025/09/29 6.94% 9.2% 4.56% 8.44% 22.05% 9.02% 0.58% 6.44% 13.26% 0%
2025/09/30 15.03% 13.27% 11.46% 11.26% 7.5% 7.24% 7.23% 2.19% 0.02% 0%
  • claude.ai
  • freshworks.com
  • chatgpt.com
  • chatbot.com
  • ibm.com
  • zendesk.com
  • google.com
  • chatbot.app
  • nurix.ai
  • uniphore.com

Copyright © Adthena. All rights reserved.

In September 2025, IBM led with a peak impression share of 34.87% on the 28th. Freshworks and ChatGPT followed, showing consistent presence. Claude.ai and Chatbot.com had notable spikes, while Uniphore surged mid-month. The month concluded with IBM’s dominance.

Campaign Efficiency

Google Text Ad Copy Insights & Creative Trends for US Software & Technology AI / Machine Learning

Ever wondered how your rivals’ ads are doing? Here we can see the top-performing ads in the industry over the last month.

Google Text Ad Copy Insights & Creative Trends for US Software & Technology AI / Machine Learning - Last month
  1. 1
    Ask ChatGPT anything for free https://www.chatgpt.com

    Your everyday AI companion — Give the world's most popular AI assistant a try. Sign up for free & ask ChatGPT anything. Discover a...

  2. 2
    Chatbot by Freshworks https://www.freshworks.com

    Freshworks + AI Chatbots — Best in class ChatBots with powerful capabilities to help agents better support customers.

  3. 3
    Conversational AI Chatbot - Best Conversational AI https://ai.globant.com

    Discover our suite of AI Agents, designed to elevate your business to new heights!

  4. 4
    Try IBM’s AI Agent Today https://www.ibm.com › costumer › service

    AI Agents Enhance Processes — watsonx Customer Care Agents Boost Efficiency and Offer Valuable Contact Center Insights.

  5. 5
    Online Chatbot Tool https://www.zendesk.com

    #1 Chatbot for Website — Make cross-team collaboration easier with a unified customer support system driven by AI.

Copyright © Adthena. All rights reserved.

In the competitive landscape of AI-driven customer support, ChatGPT, Freshworks, Globant, IBM, and Zendesk lead with compelling narratives. ChatGPT entices with free access, Freshworks highlights agent support, Globant promises business elevation, IBM focuses on efficiency, and Zendesk emphasizes collaboration.

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